POTS Glossary

We treat the whole child, not just the diagnosis. Our therapists take time to understand your child's unique strengths, challenges, and goals. We use evidence-based, skilled interventions customized to your child's needs—not cookie-cutter approaches. We also emphasize parent partnership. We spend time with you teaching strategies for home, collaborate with your child's school, and work as a team to help your child thrive across all environments.

Every child develops at their own pace, but there are some signs that therapy might help. These include difficulty with motor skills (crawling, walking, climbing), challenges with fine motor tasks (buttoning, coloring, using a spoon), eating a variety of foods, speech or language delays, sensory sensitivities, trouble with coordination or balance, or difficulty with transitions and self-regulation. If you’re concerned about any area of your child’s development, we recommend starting with a conversation. Book a 15-minute phone consultation (https://www.potsot.com/free-15-minute-consultation)to explore your observations with an experienced occupational or speech therapist. There’s no pressure to commit to therapy.

We strive to keep our rates as affordable as possible. Pricing varies depending on the type of service and the length of the session. Please contact us (tel:2018379993)directly for current rates. Many families have out-of-network insurance benefits, which may allow them or us to submit claims for reimbursement.

Absolutely. Carryover is crucial—the skills your child learns in therapy matter most when they're practiced at home and school. We spend time at the end of sessions teaching you strategies, answering questions, and helping you understand what your child is working toward. Over time, you'll have a personalized "toolkit" for supporting your child throughout their day.

We're open Monday through Friday, 8 am-8 pm, and Sundays, 10:00 am-5:00 pm, with some flexibility during the summer for vacations and camps. Each therapist maintains their own schedule, so we work to find times that fit your family.

Yes. With your permission, we collaborate with your child's teachers and school team. We share strategies, provide recommendations for classroom modifications, and coordinate goals so that therapy and school support work together. Strong home-school-clinic partnerships lead to the best outcomes.

An evaluation is designed to get to know your child and understand their strengths and challenges. It typically lasts 30 minutes to two hours and includes a mix of play-based activities, structured assessments, and clinical observations. Your therapist will observe how your child moves, communicates, problem-solves, and interacts. To younger children, this feels like play, and when leaving, they often ask how soon they can come back!  We’ll also spend time talking with you about your concerns and priorities for your child.

POTS is an out-of-network provider. We are able to bill insurance directly, and we can also provide detailed statements (superbills) for you to submit to your insurance company if you have out-of-network benefits. Many families receive 50–80% reimbursement for therapy services through their insurance plans. We recommend contacting your insurance provider prior to your first visit to understand your specific out-of-network benefits.

Occupational Therapy (OT) focuses on helping your child participate in daily activities—self-care, play, learning, and social activities. We address fine motor skills, sensory processing, self-regulation, and life skills. Physical Therapy (PT) focuses on movement, strength, coordination, and balance—helping your child safely access their environments. Speech & Language Therapy addresses communication, language, swallowing, and feeding concerns. Many children benefit from more than one service, and our therapists collaborate closely.

We prioritize one-on-one care with experienced therapists, so availability varies. After-school and weekend slots are especially popular. If you have flexibility in scheduling, we can usually accommodate you more quickly. Contact our office manager at office@potsot.com. (office@potsot.com.)We'll work with you to find the best fit for your family.

School observations can usually be arranged to better understand how your child functions in that environment. Home visits are limited due to travel and scheduling constraints, but we focus on in-clinic sessions where our specialized equipment best supports progress. We're happy to discuss what might work for your situation.

Possibly. Some insurance plans offer an in-network gap exception or single case agreement, which allows them to reimburse services provided by an out-of-network provider under certain circumstances. This process typically requires your pediatrician to request an exception and demonstrate medical necessity. We recommend contacting your insurance company directly to ask whether this option is available under your plan and if POTS may qualify. Your pediatrician can also help advocate on your behalf. While approval is not guaranteed, it can be worth exploring if you have in-network coverage.

At the end of the evaluation or in a follow-up phone call, the therapist will collaborate with you to determine if your child will benefit from therapy, how frequently therapy should take place, and how long the session should be. Together, you will decide on your child’s therapeutic goals. The front office will follow up with you to schedule a session.

This depends on your child's needs and goals. Most children benefit from 1-2 sessions per week, though some may need more intensive support initially or less frequent sessions once progress is solid. Your therapist will make a recommendation based on the evaluation and will revisit this regularly. Generally, more frequent therapy early on leads to faster progress.

We ask for 24 hours' notice for cancellations. Regular attendance is important for meaningful progress. If your child is sick, please cancel rather than come in—we want to keep all our families healthy! If there are frequent or extended absences, we may need to revisit your appointment slot. We work with you to find a schedule that works for your family.

That varies for every child. Some children might need a few months of focused intervention, while others benefit from ongoing support. What matters is progress—as your child improves, we adjust frequency and intensity accordingly. Your therapist will keep you in the loop and discuss goals regularly so you always understand where you're headed.

Typically children come once or twice a week for 45 minutes, but more or less may be recommended based on the results of the evaluation or screening.

Absolutely. You know your child best, and you’re welcome to join the sessions. We do ask that you sit quietly to give the therapist an opportunity to build rapport with your child. If you prefer to observe from outside, our evaluation rooms have one-way mirrors. Either way, at the end of an evaluation, we’ll spend time going over our findings and discussing next steps.  We strongly encourage parents or grandparents to sit in on therapy sessions, to monitor your child’s progress at home/school, and learn strategies and techniques to use at home. If that’s not practical, we urge you to join the session for the last 10 minutes so that the therapist can convey important follow-up information.

Yes. We treat the whole child and aren't afraid to make referrals when we think your child would benefit from additional support whether that's a speech therapist, pediatrician consultation, developmental psychologist, or another specialist. You're always in control of decisions, but we share our clinical impressions honestly.

After each session, we will provide you with a paid statement (superbill). You will need to obtain a claim form from your insurance company, complete it, and submit it along with the statement to your carrier. The mailing address is usually listed on the back of your insurance card. We’re happy to answer questions about the superbill, though insurance companies manage their own claims and reimbursement decision.

Screening: 30 minutes of a FaceTime with an evaluating therapist to explore one targeted area of concern, such as reaching a developmental milestone, handwriting, or self-regulation. There is no report is generated for screenings. Evaluation: 45 minutes of FaceTime with an evaluating therapist to explore either feeding or 2–3 areas of concern, such as fine motor skills, core weakness, and hypersensitivity to sound and touch. A written report will be available within six weeks. Comprehensive evaluation: 90 minutes of FaceTime with an evaluating therapist to explore either feeding plus another area of concern (such as sensory processing) or 4–5 areas of concern (such as handwriting, core weakness, poor body awareness, and executive function). A written report will be available within six weeks. We'd be happy to help you determine which option is best for your child!

If you'd like your school district to cover POTS therapy services, start by contacting your child's case manager or the special services department with your request. If they approve, they'll issue a purchase order. Once we receive that, you can schedule your child's evaluation and sessions with us. We're experienced in working with school districts and happy to help guide you through the process.

Early intervention is powerful. When children struggle with communication, movement, sensory, or self-regulation challenges, early support can make a significant difference. Waiting often means children miss critical developmental windows and may fall further behind. Many children don't outgrow these challenges on their own, and ongoing struggles can lead to secondary effects like low confidence or behavioral concerns. If you're wondering whether your child needs support, it's worth exploring.

We wish we could answer that question! Length of treatment depends on numerous variables including the child’s age, the child’s strengths, scope and complexity of the problem, and frequency of attendance, to name a few. In my experience I have found that when therapy is indicated twice a week, children who come twice a week generally improve more than twice as fast as children who have therapy once a week. We can not predict in advance how rapidly an individual child will respond to treatment, but as a rule of thumb, when the child is improving rapidly, that is the time to provide more therapy, rather than back off.

No, a prescription is not required in NJ, Occupational therapists, physical therapists, and speech pathologists are licensed professionals and can evaluate and treat your child independently. However, if you have a prescription or medical diagnosis, we can use that to help with insurance claims. We encourage you to bring it along if you have one.

We accept cash, checks, and credit cards. Payment is due at the time of service. If your child comes with a caregiver other than a parent, you can submit payment over the phone the same day.

1. Contact us at 201-837-9993 or office@potsot.com to book an appointment. 2. Fill out the intake forms (https://www.potsot.com/pots-forms)and standardized sensory processing questionnaire at least three business days before your appointment. We use your intake information to design just the right evaluation process to target your child’s strengths and challenges 3. Bring your child in comfortable clothes, ready to play!