Kellie plays a critical role as Billing specialist at POTS, both educating parents and shepherding them through the medical process. In addition to managing medical insurance claims, Kellie investigates and resolves insurance issues and communicates with patients regarding claims and account status.
A graduate of Berdan Institute with more than 15 years of medical billing and coding experience, Kellie has a deep knowledge and understanding of insurance guidelines and systems, including CPT and ICD-10 Coding. She loves working at POTS and is passionate about making a difference in the lives of young children and their families.
Outside of POTS, Kellie enjoys quality time with her family, including her two sons. She also enjoys camping every chance she can get.